Question 1

Where do we meet the boat?

Accepted Answer

For our St Thomas guests, we will meet you at the Oasis Cove Marina. Parking is available at the marina.

For our St John guests, we will pick you up at the VI National Park Dock Finger Pier located next to the VI National Park Visitor Center in Cruz Bay.

Please arrive early as parking is limited close to the pickup location.

Question 2

How much are the  BVI customs and immigration fees?

Accepted Answer

Customs charges are $80 per person CASH ONLY. This fee goes directly to the BVI Government, so we cannot except credit/debit cards, PayPal, and Venmo for this payment. Sundays and BVI Holidays there will be a $20 cash BVI Immigration overtime charge. (one time fee)

Question 3

What forms of payments are accepted?

Accepted Answer

We accept Cash, PayPal, Venmo, Major Credit and Debit Cards for charter cost, fuel charge, merchandise, and crew gratuity. ​

Customs charges for BVI charters is CASH ONLY.

Question 4

What is included in our charter?

Accepted Answer

Cooler full of ice 
Ice-cold water 
Captain 
Adult snorkeling equipment
 Swim noodles 
Bluetooth stereo 
Fresh water rinse

Question 5

What should we bring?

Accepted Answer

Any special alcoholic and non-alcoholic drinks of your choice. 
Snacks 
Swim suits and towels
 Reef safe sunscreen. No spray sunscreens will be allowed to be used onboard. 
Passports for all guests if traveling to the British Virgin Islands 
Cash 
Credit card (All the islands in the USVI and BVI typically accept Visa & MasterCard)

Question 6

What is not allowed to bring?

Accepted Answer

Do not bring any illegal drugs onboard.  Your charter will be terminated without refund by the Captain. Empire March falls under USCG/Federal jurisdiction and yes marijuana is illegal!   
Glass containers that are meant to be drank out of. No beer bottles, etc.  
Not reef safe sunscreen and spray type sunscreen.  
Pets

Question 7

What can I expect for pay for fuel?

Accepted Answer

Empire March is equipped with fuel efficient engines in order to keep your costs low. Costs can very on how far you travel during your day.  Average cost for a trip ranges between $125-$350. Trips that include the Baths are around $300-$400. We do not stop at the crowded fuel dock at the end of the day, allowing you extra time on the water. Fuel charges are calculated on Empire March's Yamaha electronic fuel usage gauge.

Question 8

Do you go out if the weather is bad?

Accepted Answer

We get rain showers almost every day, but they usually pass through quickly. Your captain will usually not cancel due to rain. Your captain may cancel your trip if there is dangerous sea conditions or strong winds. You will be given a full refund if your captain feels that conditions are unsafe. We will do our best to reschedule as soon as the weather is better and it is safe to go out.

Question 9

We are coming on a cruise ship. Do you pick up near the cruise ship?

Accepted Answer

Due to fuel cost, dock charges and time it is cost prohibited for us to do so. We have a reliable taxi service that we recommend calling and set up transportation to Oasis Cove Marina where our vessel is located. We are flexible on our start times and finish times when you book a full day charter.

Question 10

We are staying at a resort. Can you pick us up there?

Accepted Answer

No, the start and finish of your trip will be done dockside at one of our two meeting locations. This is for all participants, crew and vessel safety. We will make no exceptions to this rule.

Question 11

What is your cancellation policy?

Accepted Answer

If you cancel your trip 72 hours or more prior to trip start time, you will receive a full refund.

Question 12

Do you offer fishing charters?

Accepted Answer

No, we unfortunately do not.  We know fishing is serious business and if you are not catching fish you are not having fun. Our outstanding and professional Captains are not out fishing everyday, something that needs to be done to ensure success. Our Captains are doing what we do best, showing our guests the best snorkeling, bar, beach and island hopping boat day of their vacation.

Frequently Asked Questions

Cruise in Comfort on Empire March