Frequently Asked Questions

How much are the  BVI customs and immigration fees?

The BVI is currently closed to day boat travel.

 

Customs charges are $75 per person CASH ONLY. This fee goes directly to the BVI Government, so we can not except credit/debit cards, PayPal, and Venmo for this payment.

What is included in our charter?

  • Cooler full of ice

  • Complimentary ice cold beer, soda & bottled water

  • Captain 

  • Adult and children snorkeling equipment 

  • Adult snorkeling vests

  • Swim noodles

  • Bluetooth stereo

  • Fresh water rinse

  • Private restroom

What is not allowed to bring?

  •  Do not bring any illegal drugs onboard.  Your charter will be terminated without refund by the Captain. Empire March falls under USCG/Federal jurisdiction and yes marijuana is illegal! 

  • Glass containers that are meant to be drank out of. 

  • Not reef safe sunscreen and spray type sunscreen.

  • Pets

Do you go out if the weather is bad?

We get rain showers almost every day, but they usually pass through quickly. Your captain will usually not cancel due to rain. Your captain may cancel your trip if there is dangerous sea conditions or strong winds. You will be given a full refund if your captain feels that conditions are unsafe. We will do our best to reschedule as soon as the weather is better and it is safe to go out.

What is your cancellation policy?

If you cancel your trip 7 days or more prior to trip date, you will receive a full refund.

What forms of payments are accepted?

We accept Cash, PayPal, Venmo, Major Credit and Debit Cards for charter cost, fuel charge, merchandise, and crew gratuity.

Custom charges for BVI charters is CASH ONLY.

What should we bring?

  • Any special alcoholic and non-alcoholic drinks of your choice.

  • Snacks

  • Swim suits and towels

  • Reef safe sunscreen. No spray sunscreens will be allowed to be used onboard.

  • Passport for all guests if traveling to the British Virgin Islands

  • Cash

  • Credit card (All the islands in the USVI and BVI typically accept Visa & MasterCard)

What can I expect for pay for fuel?

Empire March is equipped with fuel efficient engines in order to keep your costs low. Costs can very on how far you travel during your day.  Average cost for a trip ranges between $125-$300. Trips that include the Baths are around $250-$350. We do not stop at the crowded fuel dock at the end of the day, allowing you extra time on the water. Fuel charges are calculated on Empire March's Yamaha electronic fuel usage gauge.

Where do we meet the boat?

For our St Thomas guests, we will meet you on B Dock at the American Yacht Harbor Marina in Red Hook. Paid parking is available at the marina and at the ferry terminal.

For our St John guests, we will pick you up at the National Park Dock located across from the National Park Visitor Center in Cruz Bay. Please arrive early as parking is limited close to the pick up location.

If I have to cancel due to Covid-19 will that be a problem?

No it is not a problem, we know these are tough times and want you to book with confidence, so we do have a Covid-19 cancellation policy for the 2020/2021 season.

If your trip to the islands is cancelled for any reason related to Covid-19, you will receive a 100% refund

If your trips is delayed or rescheduled for any Covid-19 reason we will be happy to work with you to reschedule your charters to a better time.

If you arrive on island and start to feel sick and give us at least 24 hours notice for your cancellation, you will receive a 100% refund.

If you arrive on island and call us the morning of your trip (we start to answer the phones at 5:30am) and we are able to contact a stand-by guest to take your spot, you will receive a 100% refund.

 
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